Privacy Policy

Introduction

DomestaSafe (“we”, “us”, “our”) is firmly committed to safeguarding the privacy, confidentiality, security, and integrity of all personal data collected from Users (including Employers and authorised agents) and Domestic Helpers who interact with, access, or use our Platform and Services. We recognise the sensitive nature of the information involved in background check processes and are dedicated to ensuring that all personal data is collected, processed, stored, and protected in accordance with Hong Kong’s Personal Data (Privacy) Ordinance (PDPO) and applicable data protection best-practice standards.

This Privacy Policy is designed to give you a clear and comprehensive understanding of how DomestaSafe handles personal data throughout your interaction with our Platform. Specifically, this Policy explains:

• How and why we collect personal data, including the lawful bases and specific purposes for background checks, identity confirmation, communication, fraud prevention, and regulatory compliance
• How we use, disclose, and process personal data, and the strictly limited circumstances in which such data may be shared with government bodies, authorised background check partners, payment processors, or other third parties
• How we store, secure, and safeguard personal data, including the technical and organisational measures we implement to protect against unauthorised access, accidental loss, misuse, alteration, or disclosure
• Your rights under Hong Kong’s PDPO, including the right to request access to your data, correct inaccuracies, withdraw consent (where applicable), and understand our data retention and data usage practices
• How long we retain personal data and the criteria used to determine retention periods
• How and when this Policy may be updated, and what continued use of the Platform means for you

By accessing, registering for, or using the Platform or any of our Services, you acknowledge and agree that your personal data may be collected, processed, stored, and handled in accordance with this Privacy Policy. If you do not agree with this Policy or any part of it, you must immediately stop using the Platform.

Who This Policy Applies To

This Privacy Policy applies to all individuals who interact with DomestaSafe and governs the collection, use, disclosure, and processing of personal data in connection with our Platform and Services. Specifically, this Policy applies to:

Users / Employers / Agents

Individuals, households, businesses, authorised representatives, or hiring agents who:

• Create an account on the Platform
• Submit requests and purchase background check services
• Submit information about a Domestic Helper for background checks
• Communicate with DomestaSafe regarding background check services

Domestic Helpers (Background Check Subjects)

Individuals who are the subjects of background checks and who:

• Provide valid consent for the background check
• Submit documents or information required to complete criminal, civil, and credit checks
• Receive communication from DomestaSafe related to the background check process

Website Visitors

Individuals who browse, view, or interact with any part of the DomestaSafe website, regardless of whether they create an account or use our Services. This includes anonymous visitors, prospective customers, and individuals accessing informational content.

Exclusions

This Privacy Policy does not apply to:

• Third-Party Websites and External Services: Any external websites, platforms, payment providers, background check partners, or other third-party services that may be linked to or referenced on the DomestaSafe Platform. DomestaSafe does not control and is not responsible for the privacy practices, content, policies, or security of these third parties.
• Data Collected Independently by Users: Employers or agents may independently collect information from Domestic Helpers outside of the Platform. Such collection is governed by the User’s own practices and is not covered by this Privacy Policy.
• Third-Party Platforms Used by Helpers or Employers: Any data submitted through messaging apps, social media, or communication channels not controlled by DomestaSafe (e.g., WhatsApp accounts belonging to Users or Helpers) falls outside the scope of this Policy.

What Personal Data We Collect

We collect and process the following categories of personal data:

Users (Employers / Agents)

Domestic Helpers (Background Check Subjects)

Background Check Data (By Check Type)

Country-Specific Data Requirements (Illustrative)

Note: Requirements vary based on local laws and data availability.

Automatically Collected Data

Marketing & Communication Data

Data Minimisation

We collect only data that is:

• Necessary for background checks
• Relevant to legal and compliance requirements
• Not excessive

Automatically Collected Data (standard for website use)

• IP address
• Device type, operating system, and browser version
• Page views, clickstream data, and activity logs
• Cookies and similar tracking technologies
• Session duration and navigation patterns
• Referral URLs (how you arrived at the site)
• Log files and diagnostic data
• Performance data (page load times, error reports)

Analytics & Tracking Tools

(Collected through tools such as Google Analytics, Meta Pixel, or similar)

• Behaviour metrics (scroll depth, clicks, time spent on pages)
• Traffic sources (search engines, social media, direct visits)
• Engagement data (form interactions, button clicks)
• Aggregated demographic or interest data (where available)

Marketing, Ads & Communication Tools

When we run marketing campaigns or advertisements, or when Users interact with our email and communication systems, we may automatically collect certain data, including:

• Lead-form submissions (e.g., name, email, phone number, or enquiry details)
• Email open rates, link clicks, bounce status, and delivery performance
• Interaction data from marketing, onboarding, or informational emails
• Campaign performance metrics (such as impressions, conversions, form submissions, and response rates)
• Data from advertising platforms (e.g., Meta, Google), such as ad engagement, click-throughs, and anonymised audience insights
• Notification and communication preferences (e.g., opted-in or opted-out status)

This data is used solely for responding to enquiries, improving campaign effectiveness, and communicating with Users who express interest in our services.

We do not sell lead data, and we do not use it for behavioural profiling, unrelated advertising, or transfer it to third parties for their marketing purposes.

Automation & Security Systems

• Authentication logs (login attempts, timestamps)
• Account activity patterns for fraud detection
• System-generated identifiers (session IDs, tokens)

How We Use Personal Data

DomestaSafe collects and uses personal data strictly for legitimate, clearly defined purposes related to the provision of background check services. We do not use personal data for any purposes beyond what is necessary, reasonable, or directly connected with the functions or activities of our Platform.

We use personal data for the following purposes:

To Perform Background Check Services

This includes the collection, processing, validation, and retrieval of information necessary to complete:

• Criminal record checks
• Civil litigation checks
• Credit checks

These checks are performed only with the Domestic Helper’s explicit, informed consent and only for the Employer/Agent who ordered the service.

To Confirm User Identity and Manage Orders

We use personal data to:

• Confirm the identity of Users and authorised representatives
• Create and maintain User accounts
• Process background check requests and payment confirmations
• Generate and deliver background check reports

To Provide Notifications, Updates & Operational Communications

We use contact details to send:

• Order confirmations and receipts
• Background check progress updates
• Requests for additional documents or information
• Consent requests for Domestic Helpers
• Reminders about pending actions or repeat background check schedules
• Important service notices or alerts
• Communications may occur via email, WhatsApp, phone calls, or system notifications.

To Provide Customer Support

We may use personal data to:

• Respond to inquiries
• Resolve issues or disputes related to background checks
• Guide completion of background check steps
• Contact Users or Helpers when clarification is required

To Comply with Legal, Regulatory, and Audit Requirements

DomestaSafe may process and retain personal data as required to:

• Comply with Hong Kong laws, including the Personal Data (Privacy) Ordinance (PDPO)
• Fulfil obligations relating to background check accuracy, consent, and documentation
• Cooperate with law enforcement or regulatory authorities where legally required
• Maintain audit records for background check activities

To Ensure Platform Safety, Integrity, and Fraud Prevention

We may use data to:

• Detect and prevent fraudulent activity
• Enhance security measures
• Monitor system performance
• Investigate misuse, suspicious activity, or policy violations
• Protect Users, Domestic Helpers, and the integrity of our Services

Legal Basis for Processing Personal Data

DomestaSafe processes personal data in accordance with the requirements of the Hong Kong Personal Data (Privacy) Ordinance (“PDPO”). Under the PDPO, personal data must be:

• Collected for a lawful and necessary purpose, directly related to a function or activity of the data user
• Used only for the purposes stated at or before the time of collection
• Adequate but not excessive in relation to those purposes
• Accurate and kept secure against unauthorised access, loss, or misuse
• Retained no longer than necessary for the fulfilment of the purposes for which it is used

DomestaSafe complies with these requirements and processes personal data based on the following lawful grounds:

Helper’s Explicit, Informed Consent

Domestic Helpers must provide clear, voluntary, and informed consent before any background check begins.

Consent applies specifically to:

• Criminal record checks
• Civil litigation checks
• Credit checks
• Review of any supporting documents

No background check takes place without consent, except where legally permitted or required.

User’s Request and Contractual Necessity

When a User (Employer or Agent) requests background check services, we must process personal data to:

• Create and manage the User’s order
• Receive and validate required documents
• Conduct the background check and deliver the report
• Provide updates, communications, and support

Processing personal data is necessary to fulfil the User’s order and provide the purchased service.

Compliance With Legal and Regulatory Obligations

DomestaSafe may process, retain, or disclose personal data when necessary to:

• Comply with Hong Kong PDPO requirements
• Respond to lawful requests from law enforcement or government bodies
• Maintain audit trails required for background check activities
• Ensure proper documentation of consent and background check accuracy
• Fulfil obligations related to fraud prevention or identity confirmation

These obligations may apply even after a background check order is completed.

Legitimate Interests in Security, Integrity, and Fraud Prevention

DomestaSafe processes certain personal data to protect the Platform, Users, and Domestic Helpers, including:

• Monitoring system activity to prevent fraud Detecting suspicious or unauthorised behaviour
• Ensuring secure account access
• Maintaining operational integrity of background check processes
• Protecting Users and Helpers from Misuse of the Platform

Such processing is necessary to operate a safe and reliable background check service and does not override the rights or interests of Users or Helpers.

Voluntary Submission by Users

Users knowingly provide data to:

• Request services
• Communicate with DomestaSafe
• Receive reports and updates

By doing so, they authorise the use of their information for all purposes consistent with providing background check services.

Helper Consent

DomestaSafe conducts background checks only with the explicit, informed, and voluntary consent of the Domestic Helper. Consent is a mandatory requirement before any criminal, civil, or credit-related checks are initiated.

By signing and submitting a consent form, the Domestic Helper expressly authorises DomestaSafe to:

Collect and Process Personal Data

This includes:

• Identification documents (e.g., passport, national ID, residence permits)
• Personal information required for identity verification and background checks
• Supporting documents required to access lawful legal, regulatory, or financial records

For a full list of data types, please refer to the section: What Personal Data We Collect.

Access and Retrieve Records from Authorised Sources

Where legally permitted, DomestaSafe may obtain relevant information from:

• Government authorities and public registries
• Law enforcement bodies (where accessible under applicable laws)
• Court systems and judicial databases
• Financial institutions or credit bureaus
• Licensed or authorised background check providers
• All data access is conducted strictly in accordance with applicable laws and regulations.

Analyse and Compile Background Check Results

DomestaSafe may:

• Review and verify submitted documents
• Cross-check information against authorised data sources
• Analyse and validate findings
• Prepare a consolidated background check report

Provide Results to the Requesting User

The User (Employer/Agent) who initiated and paid for the background check will receive:

• The final background check report
• Status updates during the process
• Relevant findings within the scope of the requested checks

Reports are shared only with the requesting User, unless disclosure is required by law.

Withdrawal of Consent

Domestic Helpers may request to withdraw consent; however:

• Once the background check process has commenced, withdrawal may not be fully effective where processing has already begun
• Certain checks may proceed if they have already been initiated with third-party authorities or official systems
• DomestaSafe may not be able to reverse, stop, or delete data that has already been submitted to authorised sources

This is because:

• Requests to authorities may be processed immediately
• Data may be retrieved from official databases without delay
• Third-party partners may have already initiated verification processes

Domestic Helpers are therefore advised to fully understand the scope and purpose of the background check before providing consent.

Voluntary Nature of Consent

Providing consent is voluntary; however:

• A background check cannot be conducted without valid consent
• Refusal to provide consent may affect the Domestic Helper’s eligibility for employment, as determined by the User (Employer/Agent)

Data Sharing

DomestaSafe treats all personal data with strict confidentiality. We do not disclose, share, or transfer personal data except where necessary to perform the background check services requested by the User, required by law, or otherwise permitted under this Privacy Policy.

We may share personal data only under the following limited circumstances:

With Authorised Third-Party Background Check Vendors

Certain background checks require access to official or legally permissible sources outside DomestaSafe.

We may share relevant data with:

• Government registries
• Court systems
• Law enforcement databases
• Financial institutions or credit bureaus
• Licensed background check agencies
• Other authorised data providers

Such sharing occurs solely for the purpose of completing:

• Criminal record checks
• Civil litigation checks
• Credit checks

Each third-party vendor is required to maintain strict confidentiality, privacy, and security standards consistent with Hong Kong’s Personal Data (Privacy) Ordinance (PDPO).

With Payment Processors

To process payments securely, we may share limited transaction-related data with:

• Licensed payment gateways
• Financial institutions
• Billing system providers

We do not store full credit card details or sensitive financial credentials on our servers.

All payment processors must meet recognised security standards (e.g., PCI-DSS).

With Legal, Regulatory, or Government Authorities

We may disclose data where required to:

• Comply with Hong Kong laws
• Respond to lawful court orders or subpoenas
• Cooperate with investigations by authorised agencies
• Fulfil legal, audit, or regulatory obligations

We will only share the minimum amount of data necessary to satisfy the legal requirement.

With System Infrastructure Providers (If Applicable)

Where necessary to operate the Platform, limited data may be processed by:

• Cloud hosting providers
• IT service providers
• Communication and notification tools (email/WhatsApp delivery services)

These providers act strictly under contractual obligations of confidentiality and are not permitted to use personal data for their own purposes.

What We Do NOT Do

DomestaSafe does NOT:

• Sell or rent personal data
• Share personal data with advertisers, marketing companies, or data brokers
• Allow third parties to use personal data for profiling, advertising, behavioural tracking, or any unrelated commercial purposes
• Use personal data for marketing, promotional campaigns, or cross-platform advertising
• Share background check results with anyone other than the User who ordered the service (unless legally required).

We maintain a zero-tolerance policy toward any misuse or unauthorised disclosure of personal data. All personal data is used solely for the background check services requested and for lawful Platform operations.

Children’s Data

We do not knowingly collect, solicit, or market to children under 13 years of age. By using the Services, you confirm that:

• You are at least 13 years old, or
• You are the parent or legal guardian providing consent for a minor’s use of the Services.

If we learn that personal information has been collected from a child under 13, we will:

• Deactivate the associated account, and
• Take reasonable steps to promptly delete the data from our records.

If you believe we may have collected information from a child under 13, please contact us immediately at hello@domestasafe.com.

Country-Specific Processing and Data Considerations

DomestaSafe provides background check services for Domestic Helpers originating from multiple countries and serving Users based in Hong Kong, the Middle East, Singapore, and other regions. Because background check processes vary depending on the country of origin and applicable legal frameworks, Users acknowledge and agree to the following:

Country of the User (Employer / Agent)

Hong Kong, the Middle East (including Bahrain, Qatar, Saudi Arabia, UAE), Singapore

• DomestaSafe processes and stores all personal data in Hong Kong in accordance with the Hong Kong Personal Data (Privacy) Ordinance (PDPO). Hong Kong remains the primary jurisdiction governing data protection and processing.
• All personal data submitted by Users and Domestic Helpers is stored, handled, and processed in Hong Kong.
• Background checks may require obtaining authorised information from foreign jurisdictions, subject to each country’s legal restrictions.
• Users located in the Middle East acknowledge that their data will be transferred to Hong Kong for processing and that applicable local laws may limit certain background check information.
• Users in Singapore acknowledge that Hong Kong data protection laws govern processing; however, DomestaSafe may apply relevant Personal Data Protection Act (PDPA) principles voluntarily where reasonable.
• Regardless of location, all Users agree that DomestaSafe’s data processing is primarily governed by Hong Kong law, with regional limitations respected where applicable.

Country of Origin of the Domestic Helper

Philippines, Indonesia, India, Sri Lanka, Bangladesh, Nepal, Thailand

The availability, accuracy, and type of background checks that can be legally performed depend on the Domestic Helper’s nationality and the information available in their home country. Background check services are subject to the laws, data accessibility, and administrative processes of each country. As a result:

• Availability of criminal, civil, credit, and employment records may vary by jurisdiction
• Some countries provide faster access through digitised systems, while others require manual searches
• Certain public records may be limited, restricted, or unavailable due to local regulations
• Processing times may differ depending on government systems and data availability
• Not all background check categories may be legally permissible in every jurisdiction

These factors may influence the scope, accuracy, and turnaround time of the background check services provided.

Applicable Data Protection Laws

DomestaSafe operates primarily under the Hong Kong Personal Data (Privacy) Ordinance (PDPO), which governs the collection, processing, storage, and handling of personal data on the Platform.

As DomestaSafe provides services across multiple jurisdictions, Users and Domestic Helpers may be located in regions with their own data protection laws. These may include, where applicable:

• Singapore Personal Data Protection Act (PDPA)
• UAE Personal Data Protection Law (PDPL)
• Saudi Arabia Personal Data Protection Law (PDPL)
• Qatar Personal Data Privacy Protection Law
• Bahrain Personal Data Protection Law
• Philippines Data Privacy Act of 2012
• Indonesia Personal Data Protection Law
• India Digital Personal Data Protection Act, 2023
• Sri Lanka Personal Data Protection Act
• Thailand Personal Data Protection Act (PDPA)
• Nepal Privacy Act

While DomestaSafe processes and stores all personal data in Hong Kong, local laws in these jurisdictions may affect the availability, scope, or accessibility of certain background check data.

DomestaSafe makes reasonable efforts to respect applicable data protection principles where relevant; however, all data processing activities remain subject to Hong Kong data protection laws.

These laws are referenced for transparency and do not imply that DomestaSafe is directly subject to or fully regulated under each jurisdiction.

GDPR Applicability (Where Relevant)

While DomestaSafe primarily operates under Hong Kong data protection laws, we recognise that users or data subjects may access our Platform from jurisdictions outside our primary operating regions.

Where the General Data Protection Regulation (GDPR) applies, DomestaSafe will process personal data in accordance with applicable GDPR principles, including lawful processing, data minimisation, user rights, and data security safeguards.

Users may contact us at hello@domestasafe.com for any data protection-related queries or requests.

Cross-Border Data Transfers

Users and Domestic Helpers acknowledge:

• Personal data may be transferred from the Domestic Helper’s country of origin to Hong Kong and to authorised background check sources in other jurisdictions
• Such transfers occur solely to perform the requested background check and are protected by strict confidentiality and security measures

DomestaSafe ensures that all cross-border data transfers are limited to what is necessary and permissible by law.

Legal Restrictions Affecting Background Checks

The ability to retrieve certain records may be affected by:

• National privacy laws
• Government policies or court rules
• Availability or accessibility of public databases
• Requirements for local authorisation or notarised consent
• Temporary system downtime or delays in foreign jurisdictions

DomestaSafe cannot guarantee data availability or completeness where local laws impose restrictions.

Differences in Processing Times

Users understand that:

• Some countries provide instant or fast record retrieval
• Others require manual processing
• Some categories of checks may not be legally accessible in certain countries

Estimated timelines vary by jurisdiction and are not guaranteed.

Data Security

DomestaSafe implements strong administrative, technical, and physical safeguards to protect all personal data we process. Our security framework includes:

• Encrypted data transmission (HTTPS)
• Secure, access-controlled data storage
• Strict role-based and restricted employee access
• Regular security audits, monitoring, and compliance reviews
• Fraud detection and prevention systems

We have implemented reasonable and appropriate technical and organisational measures and are ISO 27001 certified, demonstrating our commitment to maintaining a robust information security management system.

Despite these safeguards, no method of electronic transmission or storage can be guaranteed to be 100% secure. While we work hard to protect your information, we cannot guarantee that unauthorised third parties (including hackers or cybercriminals) will never be able to bypass our security measures.

By using the Platform, you acknowledge the inherent risks associated with online communication and agree to access the Services within a secure environment.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Completing the requested background check
• Meeting legal, regulatory, tax, accounting, and audit obligations
• Preventing fraud or misuse
• Handling disputes or enforcing our rights

DomestaSafe follows a standard retention period of up to seven (7) years, or eighty-four (84) months, unless a longer period is required or permitted by applicable law. This retention timeframe ensures compliance with contractual, legal, and operational requirements.

Once personal data is no longer needed for any legitimate business purpose:

• It will be securely deleted or anonymised, or
• If immediate deletion is not technically possible (e.g., data stored in encrypted backup archives), the data will be securely stored, isolated from further processing, and deleted when feasible.

DomestaSafe ensures that all personal data is managed securely and responsibly throughout its entire lifecycle.

Your Rights

Under Hong Kong’s Personal Data (Privacy) Ordinance (“PDPO”), you have specific rights regarding how your personal data is collected, used, stored, and disclosed. DomestaSafe is committed to upholding these rights lawfully, transparently, and securely.

These rights apply to both Users (Employers/Agents) and Domestic Helpers, unless otherwise stated.

Right to Request Access to Your Personal Data

You may request:

• Confirmation of whether DomestaSafe holds your personal data
• A copy of the personal data we maintain

Access requests are subject to:

• Identity check
• Protection of third-party privacy
• Legal restrictions where applicable

A reasonable administrative fee may be charged where permitted under PDPO.

Right to Request Correction of Inaccurate or Incomplete Data

If any personal data we hold about you is incorrect, incomplete, or outdated, you may request a correction.

However, because DomestaSafe begins processing background check requests immediately upon submission, Users and Domestic Helpers are strongly advised to provide accurate and complete information from the outset.

Once the background check process has begun:

• Corrections may not be possible,
• Previously submitted information may already have been used to conduct official checks, and
• DomestaSafe cannot reverse or re-run checks based on updated information unless a new paid request is submitted.

Where corrections are possible, DomestaSafe will:

• Validate the correction request
• Update internal records where appropriate
• Inform third-party processors only if the correction is relevant and the original check has not yet been executed

DomestaSafe is not responsible for delays, inaccuracies, or incomplete reports resulting from incorrect, false, or incomplete information submitted by Users or Domestic Helpers.

Right to Be Informed

You may request information about:

• The types of personal data collected
• The purposes for which the data is used
• The classes of persons to whom the data may be disclosed
• Our data retention practices

This Privacy Policy provides this information, and DomestaSafe will respond to additional lawful requests as required.

Right to Request Deletion (Where Applicable)

You may request deletion of your personal data in limited circumstances, such as:

• The data is no longer required for the purpose it was collected
• Retention is no longer required by law or for operational necessity

However, DomestaSafe cannot delete data that must be retained for:

• Completed or ongoing background check processes
• Legal, regulatory, or audit requirements
• Fraud prevention, dispute resolution, or internal record-keeping

If full deletion cannot be granted, DomestaSafe will explain the reason.

Right to Object or Restrict Processing (Where Permitted by Law)

Where legally applicable, you may request to limit or restrict certain processing activities, including when:

• You contest the accuracy of personal data
• The processing is not essential to providing services

DomestaSafe may decline restrictions where processing is legally required or operationally necessary.

Right to Non-Discrimination

DomestaSafe will not refuse service, charge different fees, or impose penalties on any User or Domestic Helper for lawfully exercising their privacy rights.

Validation of Requests

To maintain security, DomestaSafe will:

• Confirm your identity
• Request additional information only where necessary
• Respond using your previously confirmed communication channels

Any additional data collected for background checks will be deleted once the process is complete.

Appeals Process for Data Rights Requests

If DomestaSafe declines to take action on your request, such as an access, correction, deletion, or restriction request, we will inform you of:

• Our decision
• The reasons why the request was not approved

If you wish to appeal our decision, you may submit an appeal by emailing: hello@domestasafe.com

Upon receiving your appeal, DomestaSafe will:

• Review the request and the grounds for appeal
• Conduct an internal reassessment
• Provide a written response within sixty (60) days of receiving the appeal

Our response will explain:

• Any action taken as a result of the appeal, or
• The reasons why no further action could be taken

This process ensures transparency and provides Users and Domestic Helpers with a fair opportunity to challenge decisions relating to their personal data.

If you remain unsatisfied with our response or appeals process, you may also contact the Office of the Privacy Commissioner for Personal Data (PCPD) in Hong Kong for further assistance.

Communication Channels

By accessing or using the Platform, you expressly consent to receive communications from DomestaSafe through various electronic and telecommunication channels, including but not limited to:

• Email (e.g., account updates, invoices, receipts, background check progress, required actions, and service notifications)
• WhatsApp messages (e.g., document requests, reminders, status updates, and communication regarding background check steps)
• Phone calls (e.g., clarification requests, follow-up communication, and important updates related to background checks)
• System notifications delivered through the Platform (e.g., alerts, reminders, prompts, and security notices)

These communications may include, but are not limited to:

• Order confirmations and payment acknowledgements
• Status updates on background check progress
• Requests for additional information or documentation
• Consent requests for background checks
• Important service-related announcements
• Security alerts or notices related to your account
• Reminders regarding pending actions, deadlines, or replacement coverage eligibility and requirements

All communications sent through these channels are considered official, valid, and legally recognised, and are deemed to satisfy any requirement that such information be provided “in writing.”

If you wish to restrict certain communication methods, you may contact us; however, doing so may limit your ability to fully use the Platform or receive important service-related information.

Changes to This Privacy Policy

DomestaSafe may revise, update, or amend this Privacy Policy periodically to reflect changes in our Services, legal requirements, operational practices, or technological improvements.

When changes are made:

• The updated version will always be published on our Platform and will indicate the “Last Updated” date.
• We may update the Policy without issuing individual notices, unless required by applicable law.

Your continued access to or use of the Platform after the effective date of any updates constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated Policy, you must stop using the Platform immediately.

Contact Us

If you have any questions or concerns regarding these Privacy Policy:

DomestaSafe by CheckMinistry

Email: hello@domestasafe.com

Phone Number: (+852) 5505 1177

Address: 12/F, Man On Commercial Building, 12–13 Jubilee Street, Central, Hong Kong